![]() We will advocate on your behalf with the location(s) and service(s) that you have been trained to provide for TOTO products.If you applied for a free heat pump prior to June 2022, but would also like home insulation and an electric water heater, there is no need to re-apply. TOTO provides our professional partners with a locator page on the TOTO USA website. TOTO FACTORY-TRAINED TECHNICIANS BENEFITS They are also available for pre-installation visits to ensure a seamless installation. ![]() WHITE-GLOVE SERVICE: TOTO Factory-Trained Technicians are trained to go out of their way to minimize household disruption and provide an unparalleled installation experience. They are available to TOTO customers throughout the life of their product to ensure their experience is consistently excellent. PRODUCT CARE AND MAINTENANCE: TOTO Factory-Trained Technicians are trained on the best practices to maintain NEOREST, WASHLET+, and WASHLET units in excellent working order. INSTALLATION: TOTO Factory-Trained Technicians receive training on the proper installation and operation of a WASHLET, WASHLET+, or NEOREST. TOTO Factory-Trained Technicians receive the following training: TOTO selects and carefully vets our Factory-Trained Technicians, who must adhere to rigorous performance standards that ensure customer satisfaction. What Does It Mean to be a TOTO Factory-Trained Technician?
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